Frequently Asked Questions
Everything you need to know about shopping with Kissy Kissy.
What makes your cotton fabric special?
We use the highest quality Peruvian Pima cotton, known for its exceptional softness, durability, and natural luster. It is hypoallergenic and becomes even softer with every wash, making it perfect for sensitive skin.
How do I determine the correct size for my purchase?
We provide a detailed size guide on every product page. Since Pima cotton has a natural stretch, we recommend following the weight and height measurements rather than age alone for the most accurate fit.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Free standard shipping is available on domestic orders over $75.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to start a request and receive a prepaid shipping label.
How should I care for my Kissy Kissy garments?
To maintain the integrity of the fibers, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and harsh detergents to preserve the delicate prints.
Do you offer gift wrapping services?
Yes, we offer premium gift packaging options at checkout, including a signature gift box and a personalized note, perfect for baby showers and special occasions.